Privacy Policy
This privacy policy explains how Fishing Experts collects, uses, and protects your personal information when you use our site and services. Fishing Experts is located at 6-3-3 Tenjin, Fukuoka-shi, Fukuoka, 810-0001. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information you provide directly to us when you use our online platform. This includes information you provide when you purchase products like rods or live bait, rent boats, book guided trips, seek support for fishing licenses, create an account, fill out forms, or communicate with us. The types of personal information we may collect include your name, address, email address, phone number, and payment information.
We also collect certain information automatically when you visit our site. This information may include your IP address, browser type, operating system, referring URLs, information about your usage of our service, and other technical data. We may collect this data through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes:
Processing and fulfilling your orders for products and services, such as rod sales, live bait delivery, boat rentals, and guided trips.
Facilitating support for fishing license applications.
Communicating with you about your transactions, account, or service updates.
Improving our site and services based on your feedback and usage patterns.
Ensuring the security of our online platform and preventing fraudulent activities.
Complying with legal obligations.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
Your consent, which you can withdraw at any time.
The necessity to perform a contract with you or to take steps at your request before entering into a contract (e.g., processing an order).
The necessity to comply with a legal obligation.
Our legitimate interests, provided that these interests are not overridden by your fundamental rights and freedoms (e.g., improving our services).
Sharing Your Information
We may share your personal information with third parties in limited circumstances:
Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping and delivery, IT services, and customer support. These third parties are required to use your personal information only as necessary to provide the services requested by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena or similar legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to access, rectify, erase, restrict, or object to the processing of your data. You may also have the right to data portability and the right to withdraw consent. To exercise these rights, please contact us using the physical address provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our site. You can control how cookies are used through your browser settings.
Children's Privacy
Our service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us by mail at:
Fishing Experts
6-3-3 Tenjin
Fukuoka-shi, Fukuoka 810-0001